FIDCOM Loyalty is an engine that allows establish criteria for accumulating points and distribute benefits such as coupons, discounts or promotions.
That Fidcom stored knowledge about their customers (purchasing behavior, personal data): building a secure database on which to perform the necessary analysis to create business strategies that will allow increasing brand loyalty. Allows building programs such as lifestyles based on demographic and historical sales concepts clubs. Additionally, controls the outcome of campaigns and promotions.
FIDCOM® allows for centralized maintenance and administration of a set of client data points balance and awards.
Our Goal: Rewarding loyal customers, assessing the level of relationship with your brand and buying behavior in the store.
Our Market: Department Stores
||Best customer contact.|
||Control and centralization of data.|
||Customizing Customer benefit.|