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Executive Summary

FIDCOM Loyalty is an engine that allows establish criteria for accumulating points and distribute benefits such as coupons, discounts or promotions.
That Fidcom stored knowledge about their customers (purchasing behavior, personal data): building a secure database on which to perform the necessary analysis to create business strategies that will allow increasing brand loyalty. Allows building programs such as lifestyles based on demographic and historical sales concepts clubs. Additionally, controls the outcome of campaigns and promotions.
FIDCOM® allows for centralized maintenance and administration of a set of client data points balance and awards.

Our Goal: Rewarding loyal customers, assessing the level of relationship with your brand and buying behavior in the store.

Our Market: Department Stores

Features Benefit
  • Geolocation.
  • Enrollment.
Best customer contact.
  • Storing the history of each customer purchase volume, value and frequency.
  • Centralized database and online.
Control and centralization of data.
  • Access Keys and profiling.
Security.
  • Gift Card.
  • Clubs.
  • Loyalty programs.
Customizing Customer benefit.
  • Accumulation.
  • Trade.
  • Return.
Parameterized.
  • Sud-América

    Santiago - Chile
    1305 Fernando Lazcano Str.
    San Miguel
    Fono (56-2) 713 24 00

    Social Media

  • Norte / Centro América

    Miami - EEUU
    7900 Oak Lane, suite 400 Miami Lakes FL, 33016 / Fono: 786-456-5243

    Bogota - Colombia
    137 #128 B - 01
    Interior 163 Str.
    Fono (57-1) 460 27 40

    México DF - México
    Calle Enrique Rebsamen 922, Narvarte Fono: +52 (55) 50 88 02 67
    Cel (55) 62 12 58 13

    Costa Rica
    Centro Corporativo Plaza Roble,
    edificio Las Terrazas 5 piso.
    Fono: +506 2201 1566

  • Business Partner

    Fort Myers - EEUU
    3210 Shady bend Ft. Myers, FL 33905
    Connie Driscoll Associates

    Surrey - Reino Unido
    2 Bourne Mill Business Park, Guidlford Road, Farnham
    Pierhouse